The Team at 48 Hour Books

At 48 Hour Books, we print books unbelievably fast. But that’s just part of who we are. We love helping self-publishers through the process of printing a book. Helping you achieve your dream of becoming a published author is why we do what we do. Our team is known for excellent customer service and quick responses. Call, email or live chat with us for help!

When you’re ready to self-publish, we print bookstore quality books on our high-speed digital presses. We offer custom cover design and specialty cover treatments along with book templates and formatting assistance.

Get Instant Pricing

Meet our expert Customer Service Agents and Pre-Press Technicians

Jim F.

Jim Fulton

Founder & CEO

Jim has worked in printing for over 40 years, starting an offset printing company in 1984 and gradually transitioning that company into the 48 Hour Books we know and love today. A native of Cleveland, Ohio, Jim enjoys spending time with his growing family (his wife of 40 years, three children, and seven adorable grandchildren).

Lisa F.

Lisa Fulton

President

Lisa is passionate about all things books. She's been with 48 Hour Books for 17 years and earned a BFA in writing, literature, and publishing at Emerson College in Boston. When she's not caressing book covers at the local bookstore, you can find her at home binge-watching Gilmore Girls or laughing nonstop with her husband and their three incredible children.

Kirby T.

Kirby Twigg

Production & Operations Manager

Kirby has been working with Jim Fulton (Founder and CEO of 48 Hour Books) for over 30 Years and is very knowledgeable in all aspects of printing and finish production. He has been working in the printing industry for nearly 40 years. Kirby was an integral part of launching our Las Vegas location, which now serves the West Coast. In his free time, he enjoys traveling and camping with his wife.

Kyle F.

Kyle F.

eBook Specialist & Videographer

Kyle is your one-way ticket to getting an eBook version of your book! He majored in film and photography at Emerson College and utilizes both as a member of 48 Hour Book’s marketing team. Outside of work, he enjoys cooking for his wife, podcasting with friends, and chasing around his three kids as the dreaded Tickle Monster.

Marcy G.

Marcy G.

Marketing & Social Media Manager

Marcy manages our Marketing department and has been with 48 Hour Books for 12 years. She’s a proud Ohio State alum and when she’s not managing our social media, you can find her exploring Northeast Ohio’s metro parks or playing competitive volleyball.

Andrew G.

Andrew G.

Customer Service Manager

Andrew is our Customer Service Department Manager and has been with 48 Hour Books for 10 years. His goal is to assist his team in providing top notch service to each and every person they come into contact with. When he isn’t working, he enjoys hiking Ohio’s many beautiful parks and trails, listening to and playing music, as well as spending time at home with his wife and three dogs.

Beth F.

Beth F.

Customer Service Lead

Beth has been with 48 Hour Books for 10 years. She loves working with our customers and helping them get their books made. When she is not working she enjoys gardening, woodworking, cooking, and spending time with her family.

Mike D.

Michael D.

Customer Service Lead

Michael has worked in our Customer Service department since 2020. He earned his BA in English and MFA in Creative Writing from the University of Akron. When not quietly reading or writing, Michael loves playing the drums loudly for all his neighbors to hear.

Malia S.

Malia S.

Customer Service

Malia joined 48 Hour Books in 2016 once she decided to leave health care, as she has a Medical Assisting Degree. When she is not at work helping our customers, you might find her living the “Soccer Mom” life cheering her son on, while her teenage daughter hides from mom’s excitement. She bubbly, outgoing and often high energy, which works out well for her love of shooting darts. This allows her to meet new people when playing in a league, in a tournament or with friends throughout the week.

Ella G.

Ella G.

Customer Service

Ella Sue joined 48 Hour Books' customer service department at the end of 2021. She loves volunteering at Pegasus Farm, anything horses, and riding rollercoasters (the bigger, the better). In her spare time, she draws and paints, and if not in the front seat of a huge coaster with arms up, she can be found in front of her easel with paintbrush or pencils in hand.

Mark V.

Mark V.

Customer Service

Mark attended Kent State in the 80's, then finished his degree at the University of Redlands in California. He is a self-professed "super nerd" of all things Star Trek, Star Wars and Dr. Who. He loves to read and is a huge fan of Brandson Sanderson and all his Cosmere books. On weekends, Mark will grab his camera gear and visit the parks and trails across NE Ohio.

Rose R.

Rose R.

Customer Service

Rose has worked in our Customer Service department since 2024. When shes not working with customers, she can be found at home with her two dogs and her husband. Or you can find her being the favorite aunt to twelve amazing kids. She loves to read almost anything she can get her hands on, play video games with her friends, and get outside by hiking the local trails.

Miranda S.

Miranda S.

Customer Service

Miranda joined 48 Hour Books in the summer of 2024. Outside of work she spends most of her time with her two children and husband. In her free time she enjoys reading, being outside, and buying more books to add to her already overflowing bookshelf.

Kendall M.

Kendall M.

Customer Service

Coming Soon

Michelle F.

Michelle F.

Pre-Press Manager

Michelle works in our Prepress Department and has been with the company 14 years. She loves any kind of body of water and singing. When she’s not working you can probably find her somewhere hiking. She is also the proud mother of two awesome girls!

Raven B.

Raven B.

Pre-Press Lead

Raven is a bit shy and prefers her image not appear on the website. Raven is a trained printmaker & painter; she has been bringing these skills and aesthetics to our Prepress Department for the past six years. Outside of work, she enjoys trimming trees, tending her vegetable garden and making art.

April D.

April D.

Pre-Press Technician

April has been with 48 Hour Books for 13 years. She’s a proud Kent State alum. She loves spending time with her family and her two teens keep her active. She has two cats and a bunny.

Alysia W.

Alysia W.

Pre-Press Technician

Outside of work, Alysia loves being outdoors and spending time with her husband, their hairless dog, and their pug. She also enjoys reading or playing video games in her spare time. Alysia hopes to someday continue her passion for graphic design and earn her Bachelor's degree.

Arielle K.

Arielle K.

Pre-Press Technician

Arielle joined 48 Hour Books at the end of 2021 after graduating from St. Vincent College with a degree in Graphic Design and a Minor in Communication. When not at work, she enjoys playing video games, cooking, watching anime, and adoring her two amazing cats Mimo and Kiri.

Marcus D.

Marcus D.

Pre-Press Technician

Marcus joined our team in Fall of 2023 after spending the last 20 years as a PrePress tech & platemaker for the dry-offset printing industry. While not at work, he can be found chasing his son Eamon & 2 dogs around, playing Celtic-folk music around the area with his band Ballinloch, watching his beloved Glasgow Celtic FC, or traveling to see music & the places he loves.

Kaylee C.

Kaylee C.

Pre-Press Technician

Kaylee joined our team in Fall of 2023 after moving from Phoenix, AZ to the Cleveland area. While not at work, she enjoys hiking and camping with her husband and their dog. Her main hobbies include playing video games, crafting, baking, and going to Renaissance Festivals.

Becca K.

Becca K.

Pre-Press Technician

Becca is an introverted artist who has been a part of our team since July 2024. With a bachelor’s degree in graphic design, she brings creativity and passion to everything she does. When she’s not designing, you can find her lost in a good book, thrifting, or sketching away. A true fictional world enthusiast, Becca loves the charm of classic cinema and often enjoys her evenings rewatching one of her favorite films with her family.

Ready to start printing callout

48 Hour Books Can Help You with the Publishing Process

Ready to take the next step in self-publishing your book? Contact 48 Hour Books today to learn how we can help you achieve your publishing goals.

Contact Us